Made-up example — no real job is openWork under way
Make a council web page easier to read
A made-up council page hides three key facts: what may change, the last day to reply and where to send a reply.
Read this page to see what is wrong. Jump to the small jobs to see how helping would work.
- Group we work with
- None — this page is made up
- Where this happens
- This is a made-up council page. It is here to show how the site works. It is not about a real town or person.
- Who gets hurt or shut out
- People who find long official pages hard to read, use a phone, need more time or have trouble with dense words.
- What we know
- A reader needs to find three things: what may change, the last day to reply and where to send a reply.
- What we do not know
- We do not know if a short guide would help more people reply to a real council page.
- What people do not agree on
- There is no real council or claim to argue about. The whole page is made up.
- What better would look like
- A reader can find all three key facts without help.
- What we will try first
- Write a short guide. Ask five people if they can find the three key facts.
- How we keep people safe — and when we stop
- Use no names or private facts. Name no real council. Stop if any real person can be known from the page.
Example jobs
See how helping would work
These jobs are made up. You cannot sign up. A real job will say if it is paid or unpaid.